TL;DR – Insurance Commissioner directs state-regulated health insurers to make coverage changes.

Kreidler extends emergency order on telehealth coverage to April 4

Insurance Commissioner Mike Kreidler extended his emergency order directing all state-regulated health insurers to make additional coverage changes to aid consumers during the coronavirus pandemic. His order is in effect until April 4 and requires health insurers to:

  • Continue coverage for providing telehealth via methods including telephone and video chat tools such as Facetime, Facebook Messenger video chat, Google Hangout video, Skype and Go-to-Meeting.
  • Cover all medically necessary diagnostic testing for flu and certain other viral respiratory illnesses billed during a provider visit for COVID-19 with no copay, coinsurance or deductible.
  • Treat drive-up testing sites for COVID-19 as provider visits with no copay, coinsurance or deductible.

To help free up hospital beds, Kreidler is directing health insurers to waive or expedite prior authorization requirements for home health care or long-term care facility services to speed up discharging patients who are ready to leave.

“This continues to be a critical time for all Washingtonians and we need to provide safe and flexible access to care,” Kreidler said. “During this unprecedented time, people should not have to worry about their insurance coverage.”

COVID-19 Reopening Guidance for Businesses and Workers

On January 5, Governor Inslee announced the Healthy Washington – Roadmap to Recovery plan, which lays out the process to safely reopen Washington state. The plan includes guidance for certain businesses and industries to help protect Washingtonians and minimize the spread of COVID-19.

The full Healthy Washington phased chart is available here.

Important Reference Documents

Healthy Washington Requirements

The following business activities must adhere to the occupancy and operation requirements outlined for their region’s Healthy Washington phase:

Religious and Faith-Based Organizations

Professional Services

Personal Services

Eating and Drinking Establishments

Weddings, Funerals and Events

Sports, Recreation and Fitness

Indoor Entertainment Establishments

Outdoor Entertainment Establishments​

All employers must follow COVID-19 prevention protocols for employees as required by the Department of Labor and Industries. Industry-specific workplace requirements are listed below:

Additional Industry Requirements​

For additional industry-specific safety practices, including those for Farm and Agricultural Workers, Food Workers and Establishments, schools, healthcare providers, and others, please visit the Department of Health’s Resources and Recommendations Page.